Mentoring Terms


These Terms and Conditions (T&Cs) are entered into by and between: Alison Rice Pty Ltd and its employees, and the Client, whereby Alison Rice Pty Ltd and its employees agree to provide Mentoring Services for the Client focusing on the topics attached to this document as Schedule A.


Mentorship is guidance (not a legal business partnership) from the Mentor to the Client, delivered in a thought-provoking way that inspires the Client to maximise their professional or business potential. It is designed to facilitate the achievement of professional or business goals. 


  1. Mentor agrees to maintain the ethics and standards of behaviour established by the International Coach Federation “(ICF)” ( It is recommended that the Client review the ICF Code of Ethics and the applicable standards of behaviour.
  2. Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the mentoring relationship and his/her mentoring calls and interactions with the Mentor. As such, the Client agrees that the Mentor is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Mentor. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.
  3. Client further acknowledges that he/she may terminate or discontinue the coaching relationship at any time.
  4. Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.
  5. Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Mentor.
  6. The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.
  7. Client understands the Mentor is not a psychiatrist and is not a medical practitioner.


The parties agree to engage in one or an ongoing series of Mentorship Sessions on video calls and messaging platforms including but not limited to Kajabi and WhatsApp. Mentor will be available to Client within the scheduled Mentorship Session(s).


Off— Professional Development Space (Career Co-Creator)

The fee for mentoring within the Off— professional development space is $300 AUD per season (inclusive of GST), paid in four instalments of $75.

Off— Professional Development Space (Founder Co-Creator)

The fee for mentoring within the Off— professional development space is $500 AUD per season (inclusive of GST), paid in four instalments of $125.

Career Mentoring Session

The fee for a Career Mentoring Session is $400 AUD per session (inclusive of GST), paid in full upon booking.

Leadership Intensive

The fee for a Leadership Intensive is to be determined by Mentor and Mentee. Paid in full upon booking or in payment instalments. 

Call extensions

During 1:1 Sessions, if the Client would like to continue the call past the agreed Session timeframe and the Mentor is able, the Client agrees to be invoiced at a rate of $50 AUD every 15-minutes. This is invoiced after the Session. 

Serve Business Incubator 

The investment for the Serve Business Incubator is $3,500 if paid in full, and 3 x payments of $1,180 if paying in 3 monthly instalments. Inclusive of GST. If enrolment is cancelled mid-program, the participant will still need to honour the full payment commitment. Cancelling mid-program does not cancel payment obligation. Participants will have access to the Serve learning portal for 12 months from enrolment date.


The time of a 1:1 Session will be determined by the Client, on review of the Mentor's availability on the booking calendar. The Mentor will initiate all scheduled calls using the Zoom link provided during the booking process.


The mentoring relationship, as well as any information (documented or verbal) that the Client shares with the Mentor and the Mentor shares with the Client as part of this relationship, 1:1 Sessions or the Off— virtual space, is strictly confidential. Sessions are not to be recorded by the Client. The Mentor agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Mentor will not disclose the Client’s name as a reference without the Client’s consent. Confidential Information does not include information that: (a) was in the Mentor's possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Mentor from a third party, without breach of any obligation to the Client; (d) is independently developed by the Mentor without use of or reference to the Client’s confidential information; or (e) the Mentor is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Mentor and as a result of such disclosure the Mentor reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Mentor in a timely manner.


No cancellation or refund policy on Serve, Leadership Intensive and Japa Journey. 

Mentor / Alison Rice reserves the right to withdraw any program or mentorship offering that doesn't reach its minimum enrolment requirement. A minimum of one week's notice and full refund will be given if running the offering isn't financially viable for Offline.

Off— Professional Development Space

Cooling Off & Cancellations

There is a 24-hour cooling off period following seasonal enrolment. If you change your mind you will get a full refund of the first payment instalment by emailing [email protected] within 24 hours of the payment being deducted from your card or bank account. Strictly no refunds after 24 hours of your payment being deducted.

Grace period: Please note we have a 5-day grace period for unsuccessful payments.

Your payment will be automatically retried three days after the unsuccessful payment, and then again two days later. We hope you understand our need and decision to revoke your access to the offering if we are unable to collect payment from you within 5 days of it being due.

Off— 1:1 Mentoring Sessions

For 1:1 Mentoring Sessions, the Client agrees that it is the Client's responsibility to cancel the Mentoring Session 24 hours out from the original scheduled time. Mentor reserves the right to retain her fee for a Mentoring Session missed by the Client or cancelled less than 24 hours of the original scheduled time.


1:1 Mentoring Sessions can be rescheduled for free up to 24 hours before the original booking time.


Except as expressly provided in these T&Cs, the Mentor makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Mentor be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Mentor's entire liability under these T&Cs, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Mentor under these T&Cs for all mentoring services rendered through and including any termination date.


This document reflects the entire T&Cs between the Mentor and the Client, and reflects a complete understanding of the parties with respect to the subject matter. These T&Cs supersede all prior written and oral representations. These T&Cs may not be amended, altered or supplemented except in writing signed by both the Mentor and the Client.


If any provision of these T&Cs shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision in these T&Cs is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.


The failure of either party to enforce any provision in these T&Cs shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of these T&Cs.


These T&Cs shall be governed and construed in accordance with the laws of New South Wales, Australia, without giving effect to any conflicts of laws provisions.

SIGNED: Alison Rice (Director, Alison Rice Pty Ltd)

DATE: December 28, 2023


  • Redefining what your job or career means to you
  • Establishing & maintaining work/life boundaries
  • Exploring the spiritual view on the role our work plays in the overall storyline of our life
  • Career planning, visioning & future-proofing
  • Salary negotiation
  • Preparing for a job interview
  • Navigating a difficult professional conversation
  • Navigating a difficult professional situation
  • How to resign with grace & integrity
  • Building internal influence
  • Cultivating executive presence
  • Defining your unique gifts & skills
  • Defining your value & earning potential
  • Leadership 
  • Brand & business strategy
  • Content & marketing strategy 
  • Financial planning (supported by guest mentors)
  • Mindset & energy (supported by guest mentors)